Here are eWEEK’s Top Remote Access Vendors for 2019. Ask these questions: How many people will be using it? Will you need individual or conference features? How far-flung are the employees in the world? Will you use it for contractors and other ecosystem people? Will you need video sharing? What type of security will be required? How does one select a remote access software solution for an enterprise? Naturally, it depends upon each use case. Taking over a desktop remotely is a form of remote administration. Remote desktop applications have varying features some enable attaching to an existing user’s session (called a running desktop) and “remote controlling,” either displaying the remote control session or blanking the screen-which is something hackers tend to do. Unfortunately, hackers also make use of this type of application to gain access to a user’s personal information. Remote access software is commonly used by help desk personnel in assisting PC users when they’re stuck on a problem. The term “remote access software” describes a software program or operating system feature that enables a personal computer’s desktop environment to be run remotely on one PC or server while being displayed on a separate client device.
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